Returns & Exchanges

At Dalstrong, we stand behind the craftsmanship of our culinary tools with a 120-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer hassle-free returns and exchanges to ensure your kitchen remains at the cutting edge of performance.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your Dalstrong products in their original boxes.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring that all original accessories and blade guards are included in the shipment.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.